| PC Technician |
A+, Hardware Break/Fix (Dell, Compaq, HP, IBM), Laptop repair, Printer Support (Xerox, Konica Minolta, IKON) |
| Help Desk Support |
MCP, HEAT, LANDesk, Remedy, Track IT, Unicenter, Peregrine, pcAnywhere, GoToMyPC |
| Desktop Support |
MCP, Windows (NT, 2000, XP, 2003, Vista, 2007), MS Office (2000, XP, 2003, 2007), MS Outlook (2000, 2002, 2003, 2007), Macintosh (OS 8, OS 9, OS X), iMac, Adobe, Illustrator, Quark, Treo's, Blackberry's, Packaging, Wise, Altiris, Asset Tracking/Management |
| Network/System Administration |
MCSA, MCSE, Windows (NT, 2000, XP, 2003, Vista, 2008), Exchange (5.5, 2000, 2003, 2007), SharePoint, SMS, Web Administration (IIS, Apache), UNIX (Linux, Solaris, HP/UX, AIX), TCP/IP, WINS, DHCP, DNS, FTP, Virtualization, Clustering |
| Network Security |
PCIP, CISSP, CITRMSR, CIW Security Professional, SSCP, Security+ |
| Network Engineering |
CCNA, CCNP, CCIP, CCSP, CCVP, CCIE, Cisco (Routers, Switches, Hubs), Wireless, Wi-Fi, Unified Communications, Juniper, Nortel, Alcatel-Lucent |
| Project Management |
Methodology, Roll outs, Migrations, Upgrades, Computer Refresh Projects |
| Storage Environments |
SAN (EMC Symmetrix, EMC Clariion), Sun Storage, Netapp, NAS (EMC Celerra), CAS (EMC Centera) |
| Business Continuity/Disaster Recovery |
ABCP, CBCP, MBCP, BCCP, BCCS, DRCS, BCCE, DRCE |