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The best companies to work for are the ones where “service with a smile” isn’t just a façade for customers or clients, it’s natural.  This is especially true of companies in information technology because it so often ends up being more of a “back of the house” industry where grumpy IT consultants could easily hide behind a computer screen.  IT recruiters and IT managers can focus on particular qualities when finding IT contractors to fill IT jobs and create great culture in a company.

IT recruiters firstly need to look for optimistic and enthusiastic candidates.  The importance of hiring people who are naturally “glass half full” types is imperative.  This is not a “fluff” topic that should come second to resumes.  Secondly, IT staffing companies should identify candidates who carry two personality traits: kindness and service.  Both of these traits are at the core of what makes a good team player.  It’s easy for IT professionals to call themselves “team players,” but it’s harder to fake having these character traits.  Lastly, IT staffing agencies should attempt to find candidates they think will be likely to polish and improve a company’s image with every interaction they have with clients and business contacts.  By choosing candidates with these personality characteristics, IT recruiting firms are not only building a strong IT team, but also a healthy one that will retain its members.