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In a field like information technology, there are plenty of reasons why IT contractors might have a reason to say “I don’t know” to their IT managers or coworkers at their IT jobs.  Technologies are constantly being updated or new ones are being created and IT consultants can only do their best to stay current with them.  There is a better way to deal with a question you don’t have the answer to, though, a way that will keep your reputation stellar with your employer, IT recruiters, and IT staffing firms.

Next time you’re tempted to say “I don’t know” stop and take a breath.  Think about what you do know that could be useful and proved that info.  Then finish by saying that you’ll look into this matter and get back to the person who asked you the question.  You may even mention that you think you know, but you’d like to confirm the answer first.  The reason this kind of response works better is that it demonstrates a few good qualities about you—qualities that make IT managers, technical recruiters, and IT recruiting companies want to work with you.  Firstly, answers like this demonstrate that you’re willing to be helpful—possibly even if it’s above and beyond your job description.  Secondly, giving a partial response, or showing that you’re able to get one, shows that you’re both competent and resourceful.  Remember this trick the next time you get a tough question—it can turn an ordinary moment into one that reflects well on you.