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Take One:  It’s 4:30 pm on a Friday and there is not a soul in the office.  You have a question regarding your pay from a week ago.  You call human resources and the call is answered by four rings followed by a generic mailbox.  You leave a message, and a week later a representative you have never seen or spoken to follows up.

Take Two: You send an email to your technical recruiter about your pay from the prior week.  Almost immediately, you receive a friendly response, along with genuine conversation asking how your daughter’s recital went and what your plans are for the weekend.

While they share similarities with human resources, technical staffing firms pride themselves on their client relationships.  IT recruiters do more than just filling positions.  They maintain contact throughout the lifetime of their candidates’ roles, including the hiring process, during the contracts, as well as after positions end.

More Specialized Experience

Most recruiting agencies have experience filling IT jobs, so they know what the hiring company seeks.  The agency understands which skills are crucial and how much experience will be required for a certain role.  They can weed out unqualified candidates and choose the best.  This allows human resources to focus on their internal roles.

Job Openings

Most human resource departments post positions on the company’s job board and wait for the resumes to pile up.  Technical recruiters are proactive because they not only post their positions.  They also reach out to candidates within their database and on sites such as Monster.com and CareerBuilder.  By expanding their applicant pool, they have a better chance to find a solid fit for the role.

Network

IT recruiting companies maintain a database of current, prospective, and past clients for upcoming positions.  When a recruiter works with a contractor and has a positive experience, he is more likely to recommend him for another job.  When a role with human resources ends, it is pretty much over.  Technical staffing agencies also network with hiring managers, so they understand who would be most compatible for the required skill set.

IT staffing firms are a component of human resources, which allows others within HR to focus on their goals.  Without human resources, there is no recruiting, because the relationships are all about the client.