Who does a Quality Assurance Analyst report to? A Quality Assurance Analyst, Quality Assurance Engineer, or Quality Assurance Tester will report to the Project Manager or a Director of Applications Development.

What does a Quality Assurance Analyst do? Quality Assurance roles are responsible for making sure a company’s product or service is reliable and meeting company and industry standards for usability and performance.  They do this by testing applications and reporting bugs or defects to the development team.  They might achieve this by creating policies and procedures (including tests to assure completion of products or services) for quality assurance.  Quality Assurance roles involve performing and coordinating internal audits, investigating complaints from users, and assessing risk.  When standards aren’t met, Quality Assurance professionals suggest corrective actions and may also provide internal training to help staff meet standards or learn new procedures.  There are two kinds of Quality Assurance Analysts: Manual Quality Assurance Analysts and Automation Quality Assurance Analysts.  Quality Assurance roles generally require at least a Bachelor’s degree and relevant experience.  Some roles may require Quality Auditor, Quality Engineer, Quality Improvement Associate, or Six Sigma certifications.  Some employers will just see these certifications as bonus.

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