Search Results for: resume

Who do Desktop Support Technicians or Analysts report to?  Desktop Support Technicians usually report to a Help Desk Support Manager or a Service Desk Manager or a Director of Infrastructure Support. What does Desktop Support do? A Desktop Support Technician or Analyst will usually provide technical support for end users, either remotely or in-person.  This … Read More > Desktop Support Technicians

Who does Help Desk Support report to? Help Desk Support professionals usually report to a Help Desk Support manager or a Service Desk Manager or a Director of Infrastructure Support. What does Help Desk Support do? Help Desk Support professionals provide technical support, including excellent customer service, to end users in a company largely via … Read More > Help Desk Support

Who does a Quality Assurance Analyst report to? A Quality Assurance Analyst, Quality Assurance Engineer, or Quality Assurance Tester will report to the Project Manager or a Director of Applications Development. What does a Quality Assurance Analyst do? Quality Assurance roles are responsible for making sure a company’s product or service is reliable and meeting … Read More > Quality Assurance Analyst, Quality Assurance Engineer, Quality Assurance Tester

Who does an Applications Developer report to? An Applications Developer usually reports to a Project Manager or a Director of Applications Development. What does an Applications Developer do? An Applications Developer falls into one of three categories: A Front-end Developer, a Back-end Developer, and a Database Developer.  An Application Developer uses various programming languages to … Read More > Applications Developer

Who does a Business Analyst report to? A Business Analyst reports to the Project Manager or more senior Business Analysts. What does a Business Analyst do?  Their primary responsibility is to find cost-effective technical solutions to the company’s business requirements. A Business Analyst will often need to prioritize business requirements. This role requires a great … Read More > Business Analyst

Who does a Project Manager report to? A Project Manager can report to a Program Manager, Project Management Office, or the Director of IT.  If a company is smaller, they may report to the VP of IT or the CTO. What does a Project Manager do? A Project Manager usually specializes in software development projects or infrastructure projects (like … Read More > Project Manager

Who does an IT Manager report to? An IT Manager reports to the Director of Information Technology. What does an IT Manager do? Depending on the size of a company, an IT manager could be responsible for most IT operations (much like a Director of IT, VP of IT, or CTO).  IT Managers focus on communicating expectations, … Read More > IT Manager

Who does a Director of IT report to? A Director of IT reports to the VP of Information Technology. What does a Director of IT Do? The Director of IT is responsible for most IT operations, including planning, coordinating, and carrying out all the technical functions that are ordered by a company’s VP of IT.  To accomplish … Read More > Director of IT

Who does a VP of IT report to? A VP of Information Technology role will usually report to the CTO. What does a VP of IT Do? This role is often a stepping stone to a CIO position.  The VP of IT will be responsible for the majority of a company’s IT operations.  This includes … Read More > VP of IT

Who does a CTO report to? A CEO will often report to a CEO or CFO. What does a CTO do?  A CTO is generally responsible for all of a company’s technical operations, including both Infrastructure and Software Development.  They will research, establish, and guide all IT professionals working under them in reaching a company’s … Read More > CTO